Consumers’ needs and behaviours continue to evolve as demographic and lifestyle changes, coupled with technology advancements, lead to consumers expecting more from companies they choose to partner with. GfK Consumer Life expert Joe Staton looks at how Open Banking has the potential to meet many of these modern needs, but also the consumer pain points the Open Banking services need to solve to be successful.
Steve Tigar, CEO of Money Dashboard looks at what Open Banking means for the providers of financial planning apps. He also discusses where he sees the opportunities for both the banks and the third party app providers, and what they need to put in place to ensure customers data remains secure whilst benefitting from a complete understanding of their finances.
GfK’s Miriam Comber, financial services proposition expert, shares in depth what customers want from financial services providers, how apps for account aggregation services can be most appealing, and how banks can maximise opportunities in this new era of Open Banking.
With Open Banking just around the corner there is a lot of buzz from the industry about what’s to come, but not much has been heard as yet from consumers. Brand & communications expert Bradley Taylor uses our artificial intelligence tool to look at Open Banking through the eyes of the consumer to see what barriers need to be overcome and where the key opportunities lie.
While regulation is accelerating Open Banking into reality, several other developments in society and technology are also driving this forward. What sort of innovation platform does Open Banking provide and what are the opportunities for industry players? Omar Rifaat, Director of Innovation Engagement in Visa’s Innovation Centre explores what types of innovations are likely to be successful in this new environment, and why, and shares what Visa is doing to facilitate change.
What opportunities can be uncovered by having access to all the incomings and outgoings from consumers bank and other accounts? Gavin introduces and speaks about how our new consumer wallet solution gives a complete understanding of how brands within & outside their categories interact with each other.